16th December 2011
Is it just me or does the term "customer service" seem like an oxymoron? The term implies cheerful, helpful people who want to resolve your issue. But is that what we get? Instead we're shuffled around, leaving us more frustrated and no closer to findi...
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20th October 2010
From many conversations about Twitter most people fall into one of these groups.
Twitter Demon: They're having a ball, making connections, building relationships. They get Twitter and may be borderline addicts.
Twitter Account Created: And was ...
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16th September 2010
As a small business owner or entrepreneur, do you ever feel as if you're missing out on social media marketing opportunities? Are you stressy because there are a zillion things to do and there's simply not enough time? Having some difficulty unsnarling ...
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